Privacy Policy

1. Information We Collect

We collect information to provide a better experience for all our users. The types of personal information we may collect include:

• Account Information: Your name, business name, email address, phone number, and trade profile.
• Customer Data: Contact information, job details, and notes about your customers that you input into the App.
• Financial and Transactional Data: Quotes, invoices, payments received, job costing, and business expenses.
• Integration Data: If you connect QuickBooks Online, we retrieve and store authorization tokens, organization names, and necessary entity IDs.

2. How We Use Your Information

We use the collected data for various purposes, including:

• To provide, maintain, and support the TradesJunkie App.
• To generate, manage, and deliver your quotes, invoices, and scheduling updates to your customers.
• To coordinate secure payments and dual pricing (listed prices by payment method).
• To synchronize customer, payment, invoice, and expense records with connected accounts like QuickBooks Online.
• To notify you about active status updates (e.g., when a customer opens your quote or pays an invoice).

3. Data Sharing & Integrations

We do not sell, rent, or trade your personal data or your customers' data to third parties. We share information only in the following contexts:

• Service Providers: With trusted partners who assist in operating the service (e.g., hosting, database, and email delivery infrastructure).
• QuickBooks Online: Data is synchronized directly with your QuickBooks account via Intuit APIs only after you explicitly grant consent through the secure OAuth flow.
• Compliance with Laws: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Security of Data

Data security is our top priority. We implement appropriate technical and organizational measures to safeguard your personal data and business records. All data transmitted through our App is encrypted in transit and secured at rest. Sensitive third-party credentials (like QuickBooks API access keys) are protected behind strict backend security controls.

5. Data Retention & Deletion

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. If you wish to delete your account or have your data permanently removed from TradesJunkie, you can submit a deletion request through the app's settings panel or contact us directly.

6. Cookies and Analytics

We use necessary session tokens and cookies to verify your identity and keep you securely logged into the application. We may use privacy-preserving analytics to measure basic app usage patterns and troubleshoot system performance. We do not engage in behavioral cross-site tracking.

7. Contact and Support

If you have questions, feedback, or privacy-related requests regarding this policy, please reach out to us at support@tradesjunkie.com.